Privacy Policy

Midwest Deck & Exterior respects your privacy. This Privacy Policy explains how we may collect, use, disclose, retain, and protect information when you visit https://midwestdeckandexterior.com, contact us, request information, schedule an appointment, purchase a product or service, or otherwise interact with us online.

Midwest Deck & Exterior is operated by Midwest Deck & Exterior LLC.

For purposes of this Privacy Policy, “Midwest Deck & Exterior,” “we,” “our,” and “us” refer to Midwest Deck & Exterior and its business operations. “Website” refers to https://midwestdeckandexterior.com.

We may collect information that you voluntarily provide through the Website or through services connected to it, including:

• Your name
• Business or organization name
• Email address
• Telephone number
• Mailing, billing, or service address
• Appointment or scheduling information
• Product or service preferences
• Project details, questions, or messages
• Any other information you choose to provide

Please do not submit sensitive personal information through ordinary email or other general communications, including Social Security numbers, financial account credentials, passwords, medical information, or other highly confidential information, unless we have specifically requested it and appropriate safeguards have been arranged.

When you visit the Website, certain technical and usage information may be collected automatically through website hosting, analytics, security, performance, and similar technologies.

Depending on the Website and the services enabled, this information may include:

• Browser and device type
• Operating system
• Internet Protocol address
• Approximate geographic location
• Referring website or search source
• Pages viewed
• Dates and times of visits
• Links, buttons, or features used
• General website interactions
• Error, performance, or security information

This information is generally used to operate, secure, maintain, and improve the Website and to understand how visitors interact with it.

We use Google Analytics 4, a website analytics service provided by Google, to help us understand how visitors find and use the Website.

Google Analytics may collect or receive information about Website activity, including pages viewed, approximate location, browser and device information, referral sources, session activity, and interactions with Website features. Google Analytics may use cookies or similar technologies to distinguish visitors and measure Website usage.

Information collected through Google Analytics is processed by Google in accordance with Google’s own terms and privacy practices. We use the information primarily to evaluate Website traffic, improve content and usability, understand general visitor trends, and measure Website performance.

To learn more about how Google collects and processes information from websites that use its services, visit “How Google uses information from sites or apps that use our services.”

Visitors can also use browser settings, privacy controls, or the Google Analytics opt-out browser add-on to limit certain analytics collection.

The Website and services connected to it may use cookies, pixels, tags, scripts, local storage, or similar technologies.

These technologies may be used to:

• Enable Website functionality
• Remember settings or preferences
• Maintain security
• Prevent spam or abuse
• Measure Website traffic and performance
• Understand visitor interactions

You can usually control or delete cookies through your browser settings. Restricting cookies may affect the operation of certain Website features.

We may use collected information to:

• Respond to inquiries
• Communicate with customers and prospective customers
• Schedule and manage appointments
• Prepare estimates, proposals, or service information
• Provide products or services
• Arrange installation
• Send service-related updates
• Maintain customer and business records
• Improve the Website, services, and customer experience
• Measure Website traffic and performance
• Protect the Website against spam, fraud, abuse, or security threats
• Comply with legal, accounting, tax, regulatory, or contractual obligations
• Establish, exercise, or defend legal rights

We do not sell personal information.

We may disclose information when reasonably necessary to operate our business, provide products or services, maintain the Website, or comply with legal obligations.

Recipients may include:

• Website hosting and infrastructure providers
• Email and productivity service providers
• Analytics and Website-performance providers
• Contractors or service providers assisting with business operations
• Legal, accounting, insurance, or other professional advisors
• Government agencies, courts, law enforcement, or other parties when required by law
• Parties involved in a business transfer, merger, sale, reorganization, or similar transaction

Service providers may maintain their own privacy policies and data-handling practices.

We may also disclose information when we reasonably believe it is necessary to protect our rights, property, customers, Website, business operations, or the safety of others.

The Website may use, link to, or integrate with third-party services, including:

• Google Analytics 4
• Netlify
• Google email services (Gmail)
• Google Search Console

Third-party services may collect or process information according to their own privacy policies, terms, security practices, and configurations. We do not control and are not responsible for the privacy practices, security, availability, or content of independently operated third-party services.

We take reasonable administrative, technical, and operational steps to protect information under our control.

Information may be stored or processed through email systems, analytics platforms, hosting platforms, business records, and other services used to operate the business.

However, no website, electronic system, email platform, storage provider, or method of online transmission can be guaranteed to be completely secure. We cannot guarantee absolute security.

We retain information for as long as reasonably necessary to:

• Respond to inquiries
• Provide products or services
• Maintain business and customer records
• Complete transactions
• Meet legal, tax, accounting, insurance, or contractual requirements
• Resolve disputes
• Enforce agreements
• Protect business and legal interests

Retention periods may vary depending on the type of information and the reason it was collected.

You may contact us to request deletion of information you previously submitted. We may retain certain information when reasonably necessary or when required or permitted by law.

You may contact us to:

• Ask what information you previously submitted
• Request correction of inaccurate information
• Request deletion of information, where applicable
• Unsubscribe from marketing communications
• Ask questions about this Privacy Policy or our information practices

We may need to verify your identity before completing certain requests. We will respond to requests as reasonably appropriate and as required by applicable law.

The Website is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through the Website. If we learn that such information has been submitted, we may take reasonable steps to delete it.

The Website may include links to independently operated third-party websites, platforms, or services.

We are not responsible for the privacy, security, availability, content, or business practices of third-party websites. Visitors should review the privacy policies and terms of any third-party service they choose to use.

We may update this Privacy Policy when our Website, services, technology providers, information practices, or legal obligations change.

Updates will be posted on this page with a revised “Last Updated” date. The updated version becomes effective when it is posted unless otherwise stated.

Questions or requests concerning this Privacy Policy may be directed to: